Frequently Asked Questions

Yes, our HQ production factory is a gluten-free facility and top 9 allergen-free. Every product we make is certified gluten-free by GFCO: Gluten Free Certification Organization. HQ All products are also top 9 allergen-free including sesame, vegan, non-GMO and Kosher.

Yes, our HQ production factory is a top 9 allergen-free and gluten-free facility. Every product we make is also certified gluten-free by GFCO: Gluten Free Certification Organization including free from gluten/wheat, dairy, eggs, soy, peanuts, tree-nuts, fish, shellfish and sesame. In addition, The Greater knead products are vegan, non-GMO, and kosher.

All sales are final. We want your experience to be the best so if you have any concerns or issues please contact info@thegreaterknead.com

We ship Monday-Wednesday, cut off time is 11am. Any order placed after Wednesday at 11am will ship the following Monday. This is so we can ensure it doesn't sit over the weekend if there are any shipping delays from UPS. Once it hits the mail stream it's delivered within 2 days, everything is sent 2 day or less. 

The Greater Knead can ship to 3/4 of the USA with free 2 day ground shipping. Please review your products in our checkout to evaluate if you apply for our free shipping.

Once your order is in transit, a tracking number will be sent to the email provided at check out.

Since Bagels and/or Soft Pretzels are shipped frozen with both dry ice and frozen ice packs, It's okay and common, if the dry ice has dissipated and the ice packs have thawed while in transit. Simply place Bagels and/or Soft Pretzels into your home freezer until you’re ready to reheat and eat.

Yes! The Greater Knead ships frozen packages to arrive within two days of leaving our facility in Bensalem PA. We offer free 1 to 2 day ground shipping to to nearly 3/4 of the United States. Please review your products in our check out to evaluate if your address qualifies for free shipping. Enjoy!

Four packs of bagels are the minimum amount that we can ship to any one address. Due to cost of frozen shipping and protecting your packages, this helps to prevent the risk of shifting and thawing while in transit. If items thaw in transit, merely add to your freezer upon arrival.

No. We can only ship to the attached 48 U.S continental states. We cannot ship internationally as our bagels will not make it safe, intact, and in a timely manner. The Greater Knead can ship to nearly 3/4 of the USA on 1-2 day ground shipping from Bensalem, PA. Please review your products in checkout to evaluate if you apply for our free shipping. 

All of our products are Free from the Top 9 Allergens (peanuts, tree nuts, eggs, wheat, milk, soy, fish and shellfish, and sesame). In following the EU’s guidelines, we’re also Free from mustard, celery and sulfites. Our products are made in a dedicated Top Allergen free facility. In regards to corn, our xanthan gum is derived from corn (not the protein). Please let us know if you have any questions regarding other ingredients in our products or facility.

Please read our full allergen statement here >

We send out third party testing for all claimed allergens annually.

Please read our full allergen statement here >

Yes, we are certified through Kof-K Certification.

First off, our bagels can not be thawed on the counter top! Since we do not use any preservatives in our products, our bagels will remain hard if you let them thaw. Make sure that they remain in the freezer until you are ready to use them. Once you are ready to eat them, you may prepare them one or two ways:

1. Microwave 60 seconds, slice and toast to your liking.

2. Bake in the oven/toaster oven at 375 for 12-15 minutes

Cook in the toaster/oven or directly in the oven. Do not microwave or thaw. Served extra yummy with mustard, hummus or even a chocolate dip! Once you are ready to eat them, you may prepare them one or two ways:

1. Bake in the oven/toaster oven at 350 for 6-10 minutes or until soft inside.

2. Bake in the Air Fryer at 375 for 5-8 minutes or until soft.

(Note: All Cooking appliances may vary slightly)

Just about anything is possible! A great 1-for-1 flour swap to enjoy gluten free baking again. It's time to regain confidence and enjoy baking gluten free pizza crusts, pastas, pancakes, batter breading for fried foods, scones, cookies and any other dense/bread-y cooking recipes

Our bagels are good for nine months, stored frozen.

Our soft pretzel nuggets are good for nine months, stored frozen.

Our bagel chips are good for one year, stored at room temperature.

You can find the Greater Knead bagels (and soft pretzels) in many retail locations in the northeast and midwest USA using utilizing our Store Locator. Otherwise you can purchase our entire portfolio of frozen bagels, frozen soft pretzels, bagel chips and all purpose baking flour items from our online store shipped directly to your home.

We highly recommend you speak with the store manager and let them know that you would like to purchase our products in their store. Often they will bring in items you request. Or you can fill out our online form,here >

Reach out to us below!

Call us on +1 (267) 522 8523

Email us at info@thegreaterknead.com

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